Get paid what you're owed and take control of your business
Learn how to protect your business and stop unpaid invoices before cash flow issues arise.
Unlock faster & more reliable payments, better financial capacity & freedom to think bigger. Get paid on time with smarter credit control strategies & infrastructure.
Do any of these cash flow issues sound familiar?
Have a great business, but get frustrated knowing your internal structures don't yet match your financial ambitions.
Annoyance with unfounded invoice disputes and excuses.
Used like a bank, supporting somebody else's cash flow.
Frustration with slow and late payments.
Blindsided by non-payments you never saw coming.
Your strategic partner in credit control strategy and infrastructure
Even strong, established businesses can have gaps in their cashflow systems. When you’re focused on delivering, leading teams, and keeping projects moving, it’s easy to miss the subtle risks that slow down payments or put pressure on your working capital.
My role is to help you spot those gaps, strengthen your systems, and protect what you’ve built — so your cashflow supports growth, not stress. Together, we’ll build the clarity, structure, and confidence.
It's about protecting what you've built, backing yourself, and building a business that works for you.
80% of getting paid on time happens before you start the job.
You can also check out all of my free resources and tools OR learn more about how to work with me.
Protect Your Business with Credit Management Tools That Reduce Risk and Get You Paid on Time
In partnership with EC Credit Control, I offer the best credit management tools and support to help you protect your business and get paid with confidence:
Terms of Trade
Custom-written for your business and your budget.
Credit Checks
Make informed decisions before offering credit.
PPSR Registrations
Secure your business and become a priority creditor.
Debt Recovery
Expert help across New Zealand and Australia.
Everything is tailored to NZ and Australian legislation—because protecting your business shouldn't be guesswork.
Why Kiwi Business Owners Need to Take Action
Partnering with one of New Zealand’s longest-standing leaders in best practice credit management (EC Credit Control), I’ve seen it all—businesses doing everything right, but still getting caught short because they weren’t getting paid on time. It’s not fair, and it’s not sustainable.
But here’s the good news: with the right credit management tools, coaching support, and onboarding/payment systems in place, you can take back financial control.
Cash flow issues caused by unpaid invoices can cripple a service-based business. That's why I love helping business owners who are slowed by payment habits, carry unbalanced risk, and where cash flow is not as reliable as it should be.
FREE GET PAID GUIDE
Why getting paid on time is critical for survival and growth.
By the end, you will understand:
Why people don’t pay and what to do about it
How Terms of Trade protect your business and ensure you get paid
How to communicate effectively to protect your cash flow
The easiest way to get paid on time—without scaring away your customers
How to protect your business from bad debt & unpaid invoices
FAQs
What if I’m not dealing with overdue invoices right now?
That’s great—let’s keep it that way. The only thing worse than constantly chasing payments is being blindsided when you thought everything was sweet. One slow payer, one unexpected liquidation, one job that drags out longer than expected... and boom—cashflow chaos. Putting smart systems in place now means you’re ready before things go sideways. It’s not about going overboard—it’s about peace of mind.
I’m just a small business—do I really need all this?
Yes. In fact, especially if you’re a small business. You’re the one most at risk when a client doesn’t pay. Big companies have legal teams and cash reserves. You’ve got bills, staff to pay, and maybe your own mortgage on the line. Putting the right tools in place means protecting what you've built and making sure you’re not working for free.
Isn’t chasing payments just part of doing business?
It shouldn’t be. You didn’t go into business to become a part-time debt collector. With the right structure in place—clear terms, upfront conversations, and backup when you need it—you can ditch the stress and get back to doing what you do best. No more chasing. No more crossed fingers. Just cashflow that actually flows.
What my clients say
"We bought the family business in 2021 and had known Mel beforehand. When she came on board, she updated the terms of trade for our on-account clients, ensuring everything was legally compliant. She also streamlined our account application forms, making the process much more efficient.
Mel has a vast range of knowledge and keeps us up to date with any legislative changes. She has been invaluable in credit control, and whenever we have an idea or a problem, she’s always there to offer a practical solution.
She is incredibly supportive, easy to talk to, and very attentive. Beyond that, she has a broader perspective on things, which is truly valuable. Mel is detail-oriented, highly effective, and extremely knowledgeable—a pleasure to work with!"
Read Brothers Hardware
"We’ve been in business for about five years, and in the beginning, our biggest challenges were a lack of knowledge, no real processes, and cash flow struggles. Since bringing Mel on board a year ago, everything has changed for the better. She provided the focus and direction we needed, almost acting as a business mentor, offering practical solutions that we could cope with and was always within our capabilities, there was no pressure and she could always see what we needed to do to improve things.
The biggest transformation has been in our cash flow and getting our Terms of Trade sorted—both of which have made a huge difference. Mel is incredibly personable and kind, and she truly understands how to guide a business without overwhelming us. Working with her has been invaluable, and we can’t recommend her highly enough!"
Emily from JD Motorcycles
Mel's Publications and Media Include
